CONDITIONS OF SALE AND CREDIT APPLICATION

Thank you for deciding to obtain your products from Grafton International. Your business is important to us and it is our intention that both you and we have a long and rewarding relationship. Please read these notes carefully because they contain details of our Conditions of Sale and also details on opening a credit account.

  1. Grafton International, like most businesses and stores, use a Credit Agency in assessing credit worthiness and this can take several days. To avoid any delay in receiving your first order it’s recommended you pay for it by credit card.

If you operate your business as a limited company it is important that the form indicates this. An example would be “ABC LTD T/A Beautiful Salon.” You should also enter the company number in the space provided.

  1. PERSONAL DETAILS, e.g. the ‘edited version’ of the Electoral Roll is available to anyone who wishes to view it, whereas the ‘full version’ is only available to certain people and organisations.  Please refer to your Electoral Roll form for full details. If this is not available to you or your name is not on the Electoral Roll, please attach a copy of a utility bill or similar document which shows your name and address.

You are asked to provide details of other companies who are GIVING CREDIT to the business. PLEASE DO NOT GIVE DETAILS OF SUPPLIERS FROM WHOM YOU DO NOT HAVE CREDIT, FOR EXAMPLE, CASH AND CARRY WHOLESALERS. You should also ensure you complete this section as fully as possible to avoid delay.

  1. Our credit terms require your payments reach us, not posted by you, by 25th of the month following the month of invoice. Credit terms may be withdrawn if payments are not received promptly.

  2. Maximum credit limits are set for new accounts. Once this credit ceiling has been reached no further orders can be accepted until payment has been received, even though this may be before the 25th of the month following the month of invoice.

  3. Grafton International Limited reserves the right to decline an application for credit facilities and also reserves the right to withdraw facilities granted at any time.

  1. Retention of Title
    Property in the goods sold shall not pass to the buyer until the buyer has made payment in full to the Company of the invoice price for the goods. The Company shall however be entitled to bring an action against Buyer for the invoice price (or any part thereof unpaid) at any time after the due date for payment of the same.  Until property of the goods shall have passed from the Buyer the company may recover possession of such goods from the Buyer and re-sell such goods and for that purpose the Buyer agrees that the Company, its servants and agents may enter upon any land or building upon which the goods are situated.

  2. Terms & Conditions

  3. Ordering
    To help us give you a first class service, when placing an order please have your account number, Grafton product codes and payment details ready.

  4. All prices are exclusive of VAT at the current rate and delivery costs where applicable. We reserve the right to amend prices without prior notice. Cancellation of an order after despatch cannot be accepted. Goods are not sold on a sale or return basis.

Payment
Payment is due when placing your order unless you have opened a credit account. If so, strict payment is due on the 25th of the following month of invoice date. All orders from new or non–account customers must be pre–paid by cash, cheque or credit card prior to successfully setting up an account. Credit accounts settles after 14 days from invoice date by credit/debit card will be subject to a merchandising surcharge of ¬£3.50. Cheques should be made payable to Grafton International Ltd. We accept Visa, Maestro/Switch, MasterCard, Solo and Electron. The Company reverses the right to add a ¬£10.00 surcharge for processing cheques returned by the bank as unpaid.

Delivery
It is our aim to despatch goods within 48 hours from the time they are ordered (subject to payment). If your order is urgent then please place your order before 12noon. Delivery dates cannot be guaranteed as delays may be due to circumstances beyond our control. Any order re–shipped due to being refused or undeliverable the first time will have the original freight charge added to the due amount, in order to cover our administrative costs and additional transportation costs. Neither Grafton International nor their nominated carrier will accept claims for consequential losses due to late delivery.

Claims
Claims arising from damage to goods in transit must be brought to the attention of Grafton International Limited in writing within 3 days of receipt of goods. Claims made outside this time limit will not be accepted.

Returned Goods
In exceptional circumstances we accept returned goods with a 10% handling charge but only if the following conditions are met:

  1. a) The item must be in perfect resalable condition.
  2. b) A request must be made to the company within 7 days of receipt of goods.
  3. c) No returned goods will be accepted unless a returns authorisation has been given. The appropriate reference number must be quoted on accompanying documentation.
  4. d) For you own protection please obtain a proof of postage/receipt from the carrier as the company accepts no responsibility for lost parcels sent by you.

 

Advertising
All images in the UK belong to the principle owner being Grafton International Limited. We own the exclusive rights to visuals and reserve the right to refuse the use of our visuals at any given time.

The above terms and conditions are an integral part of every sale.  Grafton International Limited reserves the right to alter them at any time, without prior notice.

 

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